MacN'Droid Repair • Houston, TX

Frequently Asked Questions

Quick answers about pricing, turnaround, warranty, and the most common device issues.

General Questions

The basics: pricing, turnaround, warranty, and data.

Yes, most screen and battery replacements are done the same day, often within 30–60 minutes. Complex board repairs or water damage diagnosis may take 24–48 hours. Call or text to confirm current wait times.
We offer free estimates for most issues. Pricing varies by model and part cost. Use our 'Get a Price' tool on this site or text us your model number for an exact quote.
We offer options to fit your budget. We stock Premium Aftermarket parts (high quality, lower cost) and can source OEM/Original quality parts upon request. We always explain the difference before we start.
Yes. We provide a limited warranty on all parts and labor (usually 30 days to 1 year depending on the specific repair). This covers defects but does not cover new physical or water damage.
In 99% of screen and battery repairs, your data remains safe. However, we always recommend backing up your device before any repair. For complex board repairs, data safety cannot be guaranteed, though we prioritize data retention.

iPhone Repair FAQs

Screens, batteries, Face ID, and back glass.

Yes, most screen and battery replacements are done the same day, often within 30–60 minutes. Complex board repairs or water damage diagnosis may take 24–48 hours. Call or text to confirm current wait times.
We offer free estimates for most issues. Pricing varies by model and part cost. Use our 'Get a Price' tool on this site or text us your model number for an exact quote.
We offer options to fit your budget. We stock Premium Aftermarket parts (high quality, lower cost) and can source OEM/Original quality parts upon request. We always explain the difference before we start.
Yes. We provide a limited warranty on all parts and labor (usually 30 days to 1 year depending on the specific repair). This covers defects but does not cover new physical or water damage.
In 99% of screen and battery repairs, your data remains safe. However, we always recommend backing up your device before any repair. For complex board repairs, data safety cannot be guaranteed, though we prioritize data retention.
Yes. This usually means the OLED/LCD display panel is broken underneath the glass. A standard screen replacement will fix both the image and the touch function.
Yes. Our technicians are trained to transfer your original Face ID sensors to the new screen so facial recognition continues to work perfectly. If the Face ID sensors themselves were damaged in the drop, we can diagnose that too.
Yes. If your battery health is below 80% or says 'Service,' your phone will slow down to prevent crashing. We can replace the battery in about 30 minutes.
On newer iPhones (11 and up), Apple displays a message if a part is replaced outside of an Apple Store. This does not affect performance; it is just a notification. We use high-quality parts that function exactly like the original.
Yes. We have specialized laser machines and techniques to replace just the shattered back glass, which is significantly cheaper than replacing the entire housing frame.

Samsung / Android FAQs

AMOLED, moisture detected, and foldables.

Yes, most screen and battery replacements are done the same day, often within 30–60 minutes. Complex board repairs or water damage diagnosis may take 24–48 hours. Call or text to confirm current wait times.
We offer free estimates for most issues. Pricing varies by model and part cost. Use our 'Get a Price' tool on this site or text us your model number for an exact quote.
We offer options to fit your budget. We stock Premium Aftermarket parts (high quality, lower cost) and can source OEM/Original quality parts upon request. We always explain the difference before we start.
Yes. We provide a limited warranty on all parts and labor (usually 30 days to 1 year depending on the specific repair). This covers defects but does not cover new physical or water damage.
In 99% of screen and battery repairs, your data remains safe. However, we always recommend backing up your device before any repair. For complex board repairs, data safety cannot be guaranteed, though we prioritize data retention.
This is a common sensor error. It might be dirty, have liquid residue, or a damaged port. We can clean it professionally or replace the charging port if the sensor has failed.
Yes, but these screens are special order items. Please contact us with your exact model so we can verify the part price and availability for you.
Samsung screens use high-end AMOLED technology and are typically replaced as a bonded display assembly. We use OEM-quality parts (the highest quality available) to ensure you keep the same vivid colors, brightness, and touch sensitivity.
Yes! If your OLED display (the image) is still working perfectly without black spots or lines, we can replace just the cracked glass. This keeps your original Samsung display and costs significantly less than a full screen replacement.

iPad & Tablet FAQs

Glass vs LCD, ports, and bent frames.

On many standard iPads (like iPad 9th Gen), yes! The glass (digitizer) is separate from the LCD. On newer iPad Air and Pro models, the glass and screen are fused, so they must be replaced together.
Yes. We have tools to reshape bent frames. It is critical to fix the bend, otherwise, the new screen will not sit flush and will crack again easily.
This is usually a worn charging port or lint buildup. We can replace the soldering charging port on your iPad logic board to restore full charging speed.

Mac / MacBook FAQs

Screens, batteries, keyboards, and spills.

We can replace the entire display assembly to fix delamination or cracked LCDs. This restores your MacBook to looking brand new.
We can perform a full top-case replacement or individual key cap repair depending on the model. This is common with 2016-2019 butterfly keyboards.
Yes. If you see the 'Service Recommended' battery alert, we can replace the glued-in battery cells. This usually takes 1-2 hours and is much safer than DIY.
Turn it off immediately and DO NOT charge it. Bring it in ASAP for an ultrasonic cleaning. The sooner we treat the corrosion, the higher the chance of saving the logic board.

PC / Laptop FAQs

Upgrades, diagnostics, BSOD, and hinges.

We specialize in hinge and frame repair. We can often reinforce the mounting points or replace the back cover so your laptop opens and closes smoothly again.
This can be software (drivers/windows) or hardware (RAM/Hard Drive). We run full diagnostics to find the root cause and fix it without guessing.
Absolutely. Upgrading from an old Hard Drive (HDD) to a Solid State Drive (SSD) can make your computer 10x faster. We can clone your data so you lose nothing.
Yes! We can build a custom rig from scratch based on your budget, or we can install new graphics cards, RAM, and liquid cooling into your existing build.

Game Console FAQs

HDMI ports, overheating, and disc issues.

Yes. This is our most common console repair. We use heavy-duty soldering techniques to install a stronger HDMI port than the factory original.
We typically recommend replacing the controller as repair costs for analog sticks are close to the price of a new controller. However, for expensive 'Pro' or 'Edge' controllers, we can perform soldering repairs.
This is usually clogged heatsinks or dried liquid metal. We perform a full internal chemical cleaning and liquid metal re-application to restore factory cooling performance.
Yes. We can repair or replace the laser lens mechanism or the disc drive rollers if objects were inserted into the drive.